Introduction

At SmarTables, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our restaurant management platform and services.

Information We Collect

We collect information that you provide directly to us, including:

Account information (name, email address, phone number, business details)
Payment information (processed securely through our payment partners)
Restaurant data (menus, orders, customer information, staff details)
Usage data (how you interact with our platform, device information, IP address)

How We Use Your Information

We use the information we collect to:

Provide, maintain, and improve our services
Process transactions and send related information
Send you technical notices, updates, and support messages
Respond to your comments, questions, and customer service requests
Monitor and analyze trends, usage, and activities in connection with our services

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. We use industry-standard encryption for data transmission and storage, and regularly update our security practices.

Information Sharing

We do not sell your personal information. We may share your information only in the following circumstances:

With service providers who perform services on our behalf (payment processors, hosting providers)
To comply with legal obligations or respond to lawful requests
With your consent or at your direction

Your Rights

You have the right to:

Access, update, or delete your personal information
Object to processing of your personal information
Request restriction of processing your personal information
Data portability

Cookies and Tracking

We use cookies and similar tracking technologies to track activity on our platform and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. For more details, please see our Cookie Policy.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

Email: privacy@smartables.app

Privacy Officer (Law 25)

In accordance with Law 25 (Quebec), we have designated a Privacy Officer responsible for the protection of personal information. For any questions, access requests, or complaints, please contact:

Data Protection Officer: Responsable de la protection des renseignements personnels

Email: privacy@smartables.app